If there is a problem with delivering email to a candidate it will be indicated on the candidate profile under the emails tab. 

Permanent failures

A permanent failure means that something is wrong with the email adress. You need to update the email adress before it's possible to try sending again. 

The most common reason for this failure is a spelling error.

Temporary failures

This error is commonly caused by the recipients mailbox being full, or a temporary error on the receiving email server. It's still possible to send new emails but the issue might persist. 

Did this answer your question?