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Teamtailor responsible AI principles
Teamtailor responsible AI principles

Our approach to developing and providing AI features.

Evelina Lundmarck avatar
Written by Evelina Lundmarck
Updated over a month ago

This document outlines the principles that Teamtailor AB (“Teamtailor”, “We”, “Us”) follows when offering services that are or include an AI System.

Definitions

When used in this document, the term AI System means a machine-based system that is designed to operate with varying levels of autonomy and that may exhibit adaptiveness after deployment, and that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments.

When used in this document, the term AI System with significant impact refers to an AI System where the decisions made by the system will have a significant impact on the individual(s) affected by the decision.

Background and further context

As it currently stands, the AI model/technology in Teamtailor’s services are not developed by Teamtailor. Instead, we purchase AI models/technology from our carefully selected suppliers, and incorporate it into our services.

Because of this, we can’t commit to developing the actual AI model/technology in particular ways ourselves. However, we commit to only select and cooperate with suppliers that develop their AI models/technology in line with the principles described in this document.

We also commit to incorporate and manage the third party AI model/technology in our services so that the AI System(s) offered by us comply with these principles.

1. Fairness:

Teamtailor will design its AI Systems to minimize bias and treat individuals fairly and equally.

2. No Harmful Content:

Teamtailor will ensure that its AI Systems contain safeguards to prevent generation of harmful, misleading, or unethical content.

3.Transparency:

Teamtailor will provide documentation of its AI Systems’ intended use, data usage, decision-making processes and outcomes, to allow our customers to use the AI System correctly and be transparent towards the affected individuals.

Teamtailor will make it clear when a service is or includes an AI System.

We will not provide an AI System with significant impact by default. Instead, a customer representative will need to take the active decision to activate such an AI System.


4. No Use For Own Purposes:

Teamtailor will not use or share customer data processed in an AI System for our or third-party purposes, such as training or development.

Two exemptions apply to this principle:

If you use an AI System as part of a beta test, the data and results of the test will be used by Teamtailor to develop the relevant service, as described in the beta testing terms.

If you actively submit feedback or bug reports to Teamtailor about an AI System, we may use your input to correct and develop the relevant service.

In neither of these cases will we or our suppliers use your data or input to train the AI model/technology.

5. Data Protection and Security:

We approach data protection and security in a structured way, and regularly audit and certify our practices under recognized global standards, such as the SOC 2 standard. We will apply the relevant standards when developing and providing our AI Systems.

6. Human Oversight:

When we offer an AI System with significant impact, we will ensure that it includes mechanisms for human review, intervention and override.

7. Monitoring:

We will assess the performance, validity, and reliability of our AI Systems, and update our practices to address evolving risks and challenges.

8. Accountability:

Teamtailor ensures compliance with applicable laws as an AI System provider. Customers are responsible for their compliance with legal obligations as AI system users.


On request, we will provide the information, documentation and other evidence that a customer reasonably requires to assess our compliance with the principles in this document.


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