In your settings, your Company admins can view your billing information. On this page, you will be able to view your subscription details as well as manage in-app purchases.

Under subscription details, you will see an overview of your subscription. This shows you the period of your current subscription, the date of the auto-renewals, the reference and invoice address used for your invoices.

If you wish to update any billing details, please reach out to our Finance team at AR@teamtailor.com for assistance.

The user listed as your Career site manager will also see a section titled Subscription invoices where all invoices are listed. Here you see the invoice in question, the payment status, the invoice date, and the amount. You will also be able to download the invoice directly. Note that only your Career site manager sees this section.

For in-app purchases (promotions and SMS credits) using credit card, you need to add your billing information. You’ll be able to add, find, and edit your billing information and enable credit card payment for purchases inside the app in your account settings by navigating to Settings→Billing*.

*if you are unable to see the option for Billing, please contact the Support team or your Account manager.

Start by setting up your billing information by following the instructions on the page. Once doing so, you will be able to add a credit card as a payment method.

Once you’ve added your credit card, all credit purchases will be paid with the added card. Once a purchase has been made, an email will be sent to your billing email with a receipt. You will also see a billing and payment history to have full insight into your in-app spending.

Teamtailor has partnered up with the company Stripe to provide this service. This means Stripe handles your credit card information and financial transaction and that your credit card is not stored on our servers. Read more about Stripe here.