Our support is available to help you get the most out of Teamtailor and answer any questions you might have about our product, with only a few minutes of response time.
How to reach us
💬 Chat: The chat is available in the downright corner when you are logged in to the platform. You can also reach us when you are logged out, either on our website www.teamtailor.com, or our support center support.teamtailor.com
💌 Email: support@teamtailor.com
📞 Phone call: +46 10 330 22 22
📚 Support Center: support.teamtailor.com
Languages we support in
English
Swedish
French
Finnish
Spanish
German
Italian
Dutch
Why can't I see the chat?
The support chat icon is easily accessible in the downright corner when logged in to your Teamtailor account.
If you can't see the support chat, it might be because you haven't accepted the Functional cookies in the app. These are required for the chat service (Intercom) to work.
To ensure this, click Your account
Head over to the Settings section, scroll down to the bottom of the screen, and click Cookie Preferences.
In the pop-up window click on Settings to display the different cookies.
Ensure the functional cookies are enabled and click Accept selected.
If the functional cookies are already enabled, it might be something on your browser that is blocking the chat. Please reach out to us in the support team via support@teamtailor.com and we'll help you!