If you have two candidate profiles and want to merge them into one, you can do this easily with our Merge candidates feature.
You will get the option to merge profiles if the system identifies two or more candidates with matching values in one of the following fields:
Email
Phone
LinkedIn
To initiate the merge, simply click Fix this, and you're on your way.
When merging the candidates, you decide which profile is the Primary candidate. This is the profile that will be saved, and where the additional data from the other candidate will be added.
In case of conflicting data between the profiles, the information from the primary profile will be prioritized and kept.
Please note that it is not possible to unmerge the profiles.
You can also merge candidates manually in your candidate database under Candidates, or within a job process. Enable the Bulk select (1) and select the candidates you want to merge (2). Click the three dots in the action menu and choose Merge (3).
