Recruiter System Connect (RSC) is an integration which allows you to connect your LinkedIn recruiter account with your Teamtailor account. Utilizing this integration to streamline your workflow between LinkedIn and Teamtailor, and you will be able to:
- Export basic profile information to LinkedIn to create/update your candidate's profile
- See your LinkedIn InMail history, as well as the notes within the candidate's profile
- A link directly to your candidate's LinkedIn profile
In LinkedIn Recruiter:
- See an In-ATS indicator for the LinkedIn members that you already have added to Teamtailor (including info on previous applications etc)
Set it up
The RSC is setup requires setup from your Teamtailor account as well as your LinkedIn account
In your Teamtailor account
❗️Only admin users can activate this integration
To enable LinkedIn RSC, simply select it from your Marketplace. You'll find it under the HR System category.
After enabling the activation (that only requires you to click the button, nothing more), you will be redirected to the settings page which looks like so:
From here, you click Enable LinkedIn RSC. This will open a LinkedIn window that will allow you to login and set up the integration:
In your LinkedIn Recruiter account
When you've followed the steps above, head over to your LinkedIn Recruiter page. Here, click your avatar and navigate to the Product Settings where you'll find an ATS tab (you can also follow this link). Click Edit on the activated integration, and set it up. For more detailed steps regarding setting up LinkedIn part, check LinkedIn Guide
When this is sorted, and you head back to you Teamtailor settings, you will see the RSC connector looking something like this:
Using the RSC
First global sync
After enabling LinkedIn RSC, all current data should be synced automatically. For big companies, this process can take more than one day.
If the sync where to encounter any errors, you can check them under Settings → LinkedIn RSC in your Teamtailor account. Here you can retry the sync process (which will sync everything), or you can check errors table and only sync particular resource.
Data flow from Teamtailor to LinkedIn
All the data syncs almost instantly (up to 2-10 minutes). The following data is synced to the LinkedIn from your Teamtailor account:
- Job applications
- Interviews (scorecards and reviews)
There will be also a new section in the candidate modal with LinkedIn profile plugin. It contains a lot of LinkedIn candidate data which we don't store on our system.
If the LinkedIn profile plugin says "candidate not matched”, it means that our system could not sync this candidate to the LinkedIn RSC, or have not sync this candidate yet. Typical reason is that one of the following fields are missing:
- First name
- Last name
After updating a candidate, syncing with LinkedIn may take few minutes.
Worth to notice
When a job is published in Teamtailor, it should also appear in the LinkedIn search. You can disable this by going to your Teamtailor account, under Settings→LinkedIn RSC and toggling Make all jobs private on LinkedIn.
All synced data will appear in the LinkedIn candidate under the tab ATS.
Data flow from LinkedIn to Teamtailor
Since LinkedIn does not provide instant sync, we sync all the data in a 2 hour interval. Data that we sync from LinkedIn is as follows:
- LinkedIn global notes (only with the global scope)
- InMail messages
When candidate agrees on sharing his/her personal data in the InMail, we will try to sync both email and phone number of this candidate. If those fields are empty, they will be replaced. If not, they are always visible as an action in the "activities" tab.
Export candidate from LinkedIn to Teamtailor
If you want to export candidate from LinkedIn in to your Teamtailor account, expand candidate options and select Export to ATS, as shown in the picture below. Then, type a job name you want to source a candidate in the Job name field.
Note! If you don't enter a job title, the autocomplete feature of the Job name field may be empty (it only shows recent job searches).