When you reject a candidate, the reason for the rejection will most likely differ throughout the process. One candidate might be rejected because you chose to move forward with other more qualified candidates, and one might have rejected you because the offered salary is too low.
So, we make it easier for you to 1) keep the communication with candidates personal and quick and 2) track the reasons your candidate is being rejected by giving you Reject reasons.
Set it up
Go to Settings → Recruitment → Reject reasons, and you'll see the different reasons for the rejection. By default, we give you a list of common reasons and you can customize the list to suit your company.
Rejecting your candidates
When viewing your candidate's profile, you will see one or two of the following options Quick reject* and Reject displayed in the action bar.
*Quick reject needs to be enabled before shown as an option, see further instructions below.
Reject
When rejecting a candidate, you fill out a short reject form that consists of the following:
Reject reason: select the reason for the rejection
Reject message: choose if a reject message via email should be sent as you reject the candidate
Template: if you want to use one of your message templates when rejecting the candidate, you select it from this list
Delay: decide if you want the reject message to be sent with a delay
Customize message: you also have the option of sending a completely customized reject email to the candidate
💡 In the example above, the candidate would be rejected with the reject reason Lacking desired qualifications. A reject message will be sent directly, and the message will use the Default Reject email template.
Quick reject
Quick reject is a feature that can be added at any stage within a job to optimize the rejection process. This will allow you to reject candidates with predefined reject options to save time.
To set it up, click on the three dots (...) on a stage within the job process, and here Quick reject. Choose the reject reason and decide if you want to send a reject message or not, once you are finished click on Save settings. When it’s time to reject, you can simply click on Quick Reject when opening a candidate profile, and then the candidate will be rejected based on this setup.
If Quick reject is set up for a stage, you will see a little 🚫 next to the three dots. By hovering over it, it will preview the chosen setup.
💡 In the example above, the Quick reject option will be visible on all candidates in the Inbox stage. Using it will reject the candidates using the reject reason Lacking relevant experience and a reject email will be sent with a 3h delay.
Reject several candidates at once
You can reject several candidates at once, using the Bulk feature. To do this, just activate the bulk selector in the top right corner and mark the candidates you want to reject. Then, in the bottom menu appearing, click (...) → Reject.
