As an active jobseeker, you might be active in multiple recruitment processes at the same time before finding the perfect match.
To make sure you always receive important emails sent via Teamtailor, you can add Teamtailor to your safe senders/prioritized sender list. This will ensure the emails don’t accidentally get dropped into your junk folder.
Approved senders list in Gmail
To add a sender to your approved senders list and ensure the email from a sender's email is not handled as spam in Gmail, you need to add the sender's email address to the list of approved senders.
When you have logged into your gmail webmail (https://mail.google.com) you click on the settings icon (the little gear icon ⚙) in the right corner. In the menu, you click on See all settings
2. In the settings options, you click on Filters and blocked addresses
3. Here you click on Create a new filter
4. In the field "includes the words" you add .teamtailor-mail.com and click on the button Create filter
5. Mark the options Star it, Never send it to Spam, and/or Always mark as important and click on the Create filter button
6. A filter has now been created which means that emails from Teamtailor won't go to spam.
Approved senders list in Apple Mail
Select Mail | Preferences from the menu bar in Mac OS X Mail
2. Click the Rules tab, Click Add Rule
3. Type a name in the Description field, such as "Whitelist: Teamtailor" to identify the new rule
Make sure the criteria reads If any of the following conditions are met and that the From field is followed by Contains.
Enter the domain name you want to whitelist in the field next to the "contains" field. To whitelist all emails from Teamtailor, type ".teamtailor-mail.com" into the field.
In the Perform the following actions section set the three fields to Move Message, to the mailbox, and Inbox or a different target folder.
When you're done, it should look like this:
4. Click Apply to save the rule. Close the Rules window
Approved senders list in Outlook
1. Click on the gear icon (Settings) in the top right corner
2. Under the Email section choose Junk email, and there click +Add safe sender
3. Add the Teamtailor email address of the company you wish to whitelist. The email domain is different for each company and which recruiter you have a conversation with.
The structure is as follows:
[firstname].[lastname]@[company-name].teamtailor-mail.com - All messages sent from a user/recruiter to a candidate.
no-reply@[company-name].teamtailor-mail.com - All emails sent to candidates not from a specific user. For example job tip emails, log in to Connect.
4. In the pop-up field enter each email and click Enter. Finally, save your changes!
