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Set up: Departments & Roles

Add departments and roles in Teamtailor to help organize your account

Working with departments and roles is a great way to organize your entire Teamtailor account. This applies to both users working in Teamtailor and candidates applying to your jobs. 

Add a new department

Get started by heading over to Settings → Company → Organization. Set up a new department by clicking + New department in the top corner.

Department manager

Enter the department name and assign a Department manager. This person will be the face of the department for connected candidates. This includes:

  • Alias for the welcome message displayed on the Connect dashboard for candidates connected to this department

  • Contact person in job subscription emails sent to candidates, linked to this department.

Please note that the assigned Department manager will not be granted access to candidates or jobs within their department by default. This must be configured through Group or Hiring team access.

Add a new role

When creating or editing a department, you can immediately add roles within the department settings by clicking + New role.

Alternatively, you can view all roles and add new ones by opening the Roles tab on the Organization settings page. In the next step, enter the role name and assign it to an existing department to finalize the new role.

When creating a job, you’ll be able to assign a department and role to the position. The roles you’ve added here will appear as options.

Additionally, roles serve as filters for the jobs listed on your career site and when candidates connect with your company. You can read more about Connect here.

Skills and traits

When adding or editing a role under Organization → Roles, you can attach skills and traits. This allows you to predefine what candidates for that role should be evaluated on throughout the recruitment process, helping ensure a more consistent and structured evaluation experience.

When creating a job and selecting the role, these skills and traits are automatically added to the job scorecard Evaluation step. This saves time by automatically including relevant skills and traits, instead of having to define them from scratch for each job and/or job template.

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