When a candidate is no longer being considered in the recruitment process, it's time to reject their application. Our Reject feature allows you to communicate the decision in a personalized way, keeping the candidate informed of your decision.
Their application is then removed from the active pipeline, helping you maintain a relevant overview and keeping your data reports updated.
Rejecting a job application
When viewing the candidate card, you will see one or two of the following options Quick reject* and Reject displayed in the action bar.
* Quick reject needs to be enabled before shown as an option, see further instructions below
Reject options
When rejecting a candidate's job application, you fill out a short form that consists of the following sections:
Option | Description | Visuals |
Reject reason | Choose the reason for rejecting the job application.
Learn more about how to add and edit the reject reasons here. |
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Send from | Select who should be the sender of the reject message along with their signature. |
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Reject message | Toggle on/off if a reject message via email should be sent as the job application is rejected. |
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Message template / Custom message | Choose a template to use for the reject message or edit the text to customize it. |
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Delay | Decide if you want the reject message to be sent with a delay.
Choose from the default options or customize it to a specific time and date. |
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Quick reject
Quick reject is a feature that can be added at any stage within a job to optimize the rejection process. This will allow you to reject job applications with predefined reject options to save time.
To set it up, click ⋮ More on a stage within the job process, and here, toggle on Quick reject.
In the Quick reject settings, you define what the applications should be rejected based on.
The main recruiter will be added as the sender by default
Once the setup is saved, you will see the Quick reject option in the action menu when viewing job applications in that stage. Clicking it will reject the candidate's job application based on the preselected options.
If Quick reject is set up, you will see a little 🚫 icon next to the stage name. Hovering over it will preview the setup made.
Reject several job applications at once
You can reject several job applications at once within a job process. To do this, activate bulk select in the top right corner and mark the candidates you want to reject. Then, in the action menu, click ⋮ More → Reject.
Reject active applications when archiving a job
When archiving a job, you will be prompted to reject any job applications still in the active process first before archiving the job. This way, you ensure your candidates receive an update and the process is completed.
Choose a reject reason and decide whether you want to send a rejection message, and if it should be sent from you or the main recruiter. Once you're finished, click Archive job. The job status will be updated to Archived, and the candidates' job applications will be rejected based on what you selected.
If any of the active candidates have been sourced, a message will be prompted informing you about this:
Unrejecting a job application
Once a candidate has been rejected, their data is intact but rather moved to the Rejected part of the job process. This is to help ensure the Active job process view stays relevant.
The candidates, along with their job applications, can still be accessed from here. On the candidate card, you will also find the option to Unreject their application, moving it back to the Active job process again.
A candidate's job application may, for example, be reconsidered due to internal reevaluation, hiring needs changing, or an offer by another candidate being declined.