When the candidate is no longer active in the process, it's time to Reject the candidate. This will move the candidate away from active candidates, send an automatic email (if you want) and add to your statistics report. This is how you do it!
Rejecting a candidate
To reject the candidate, go to the candidate's profile. At the bottom of this page, you will see Reject or Quick reject*.
*if enabled on the stage the candidate is currently in, if not this field is hidden.
When a candidate is rejected, the profile will be moved to Rejected candidate in the process. You'll be able to find your rejected candidates by changing the filter of the job to Rejected applicants.
When rejecting a candidate, you will be asked to select the reason for the rejection and if you want to send an automatic reject message. Read more about Reject reasons here!
If you want to send an automatic reject email, check Yes and choose the message template you want to use, or customize the message. Then, select the delay in which you want to send the message. Click Reject with/without email to reject the candidate.
The Quick reject allows you to reject the candidate with a pre-set rejection reason and email in a specific stage, without filling out the "reject form". In order to use it, add it to the stage in questions.
To add a Quick reject to a stage in your process, access the stage settings and enable Quick reject. Here, you fill in the rules that will be used for this stage.
When you're using Quick reject for a stage, you see a little stop sign right above it. By hovering over it, it will show you the reason, email, and delay settings.
Reject several candidates at once
You can reject several candidates at once, using the Bulk feature. To do this, just click Bulk and mark the candidates you want to reject. Then, in the menu appearing at the bottom, click (...)->Reject.
Who is the sender of the Reject message?
When you reject the candidate with an email, this will be sent from either the recruiting manager* or yourself. This is how this logic works:
*user added as the job posting's Recruiter.
Sender: Recruiter manager
When you use an email template (1) the sender will of this email is the recruiting manager. This goes for all email templates, so either the default reject message for that job, or any other template added.
Sender: You/the user that clicks reject
If you customize the message (2) before sending, the user that clicks Reject will be the sender. Note that as long as you click Customize message, that is enough to change the sender even if you don't actually change any of the content in the email.