Reject a candidate

How to reject candidates

Ester avatar
Written by Ester
Updated over a week ago

When the candidate is no longer active in the process, it's time to Reject the candidate. This will move the candidate away from active candidates, send an automatic email (if you want) and add to your statistics report. This is how you do it!  

Rejecting your candidates

When rejecting your candidate, you will see one or two reject options: Reject and Quick reject*.

*if quick reject settings has been enabled on the stage the candidate is currently in, if not this field is hidden.


When rejecting a candidate, you fill out a short reject form. The form consists of:

  • Reject reason: select the reason for the rejection

  • Reject message: do you want to send a reject message via email as you reject the candidate

  • Template: if you want to use one of your message templates when rejecting the cadndaite, you select it from this list

  • Delay: decide if you want the reject message to be sent with a delay

  • Customize message: you also have the option of sending a completely customized email to the candidate

💡 In the example above, the candidate would be rejected with the reject reason Lacking relevant experience. A reject message will be sent after 1d, and the message will be the default Reject email template.

Quick reject

The Quick reject allows you to reject the candidate with a preset rejection form for that specific stage (so a preselected reject reason and reject message settings). In order to use it, add it to the stage in questions.

To add a Quick reject to a stage in your process, access the stage settings and enable Quick reject. Here, you fill in the rules that will be used for this stage.

When you're using Quick reject for a stage, you see a little stop sign right above it. By hovering over it, it will show you the reason, email, and delay settings.

💡 In the example above, the Quick reject option will be visible on all candidates in the Inbox stage. Using it will reject the candidates with the reject reason Lacking desired qualification, an email will be sent with a 3h delay.

Reject several candidates at once

You can reject several candidates at once, using the Bulk feature. To do this, just click Bulk and mark the candidates you want to reject. Then, in the menu appearing at the bottom, click (...)->Reject

Who is the sender of the Reject message?

When you reject the candidate with an email, this will be sent from either the recruiting manager* or yourself. This is how this logic works:

*user added as the job posting's Recruiter.

Sender: Recruiter manager

When you use an email template (1) the sender will of this email is the recruiting manager. This goes for all email templates, so either the default reject message for that job, or any other template added.

Sender: You/the user that clicks reject

If you customize the message (2) before sending, the user that clicks Reject will be the sender. Note that as long as you click Customize message, that is enough to change the sender even if you don't actually change any of the content in the email.

Did this answer your question?