We believe in effective communication and even more in efficient recruitment. This is why we made it possible for you to SMS with your candidates! 😍 

Getting started

Activate the feature on your account! First, head over to your Skill center to enable this feature.

When it's enabled, go to Settings → SMS. Here, you click Get started.

❕ Only admins can activate new features. 

To setup SMS, you need to activate a number. You do this in a 2-step-process.

Step 1/2 - Select the you country want to send your text messages from. If your country is not supported you can select United Kingdom instead.

Step 2/2 - Add the address you want the number to be associated with.

When you've added all the info and pressed Save, you're good to go! 

The number you activate can be used by all users at your account, to send and receive SMS to and from your candidates. This number can't be changed.

By the way, as a little treat, we give you the first 100 credits for free ❤️

Sending SMS

To send an SMS to a candidate, go to the candidates profile's Message tab and change the envelope icon to the phone icon. The message will be sent as an SMS to the phone number the candidate has provided.

As you send your SMS, the message will turn blue, making it easy to separate them from the pink emails. When a candidate replies, you'll receive a notification just like when you communicate via emails and the candidate chat. 

An SMS can contain up to 1600 characters in total. However, one credit is equal to 160 characters and if your message contains more characters, you will be charged more credits.

Please note that emojis count as more characters than letters/numbers. If you include emojis in your message, you might be charged more (one credit will be used for fewer characters. You can learn more about this here.

Credits

The only thing you pay for are the outgoing and incoming texts.

1 credit = 1 incoming or outgoing SMS*. 

Oh, did you see the part where we give you the first 100 credits for free!

*One SMS = 160 characters, meaning if you send a message that contains more 160 characters you will be charged more credits. In addition, every multipart message (that contains more than 160 characters) will have the limit reduced to 153 - other 7 characters are used for correctly assembling the message on the receiver's end. To put it simply, you pay 1 credit per 160 characters, but if this message is longer, the limit for the next credit is 153. Please mind, that if you use special characters (like emojis 📱), number of segments may even double. To make sure you calculated the number of segments correctly, use online segment calculators (like this one)

Credit pricing

Add credits to send and receive SMS messages to and from your candidates. Chose a package with the amount of credits you want and click Purchase.

Small: 1000 SMS - 80 USD
Medium: 2500 SMS - 180 USD
Large: 10 000 SMS - 600 USD

Running out of credits?

When you’ve run out of credits, you will no longer be able to send outgoing text messages to your candidates.

However, if you’ve messaged candidate and your credit balance is down at 0, you will still be able to receive the texts from your candidates. You will then be put at a minus credit balance. Next time you refill your credits, you will repay the negative credits.

💡 To make sure you never reach 0 credits, set up an automatic credit renewal!

Happy texting! 📱 

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