All Collections
Security & Compliance
List of sub-processors for customers using our EU Region
List of sub-processors for customers using our EU Region

The list of sub-processors engaged by the Teamtailor group was updated February 14, 2024

Evelina Lundmarck avatar
Written by Evelina Lundmarck
Updated over a week ago

Below is a list of the subprocessors engaged by the Teamtailor group for processing personal data on behalf of Teamtailor’ customers using our EU Region.

An equivalent list is available on request for customers using our US Region.

The list is subject to change at any time at the sole discretion of Teamtailor, subject to applicable laws and notification requirements under contractual arrangements.

We have entered into adequate contractual agreements with all of our subprocessors, corresponding to the Data Processing Agreement between Teamtailor and our customers.

Where the use of a subprocessor involves a transfer of personal data outside the EU/EEA, we have ensured that a transfer mechanism recognized under the GDPR (such as the EU-US Data Privacy Framework or the Standard Contractual Clauses from June 2021) applies for the transfer. We have also conducted a data transfer impact assessment, available on request.

For services and functionalities that are an integral part of the Services:

Name

Service provided

Data subjects

Data processed

Data Center Location

Amazon Web Services EMEA SARL.

Storage, Cloud Computing

User, Candidate*

All data processed within the Service

Ireland

Heroku (SFDC Ireland Ltd).

Storage, Cloud Computing

User, Candidate*

All data processed within the Service

Ireland

Crunchy Data Solutions, Inc.

Storage

User, Candidate*

All data processed within the Service

Ireland

Pusher Ltd.

Communication between the Service backend and web client.

User, Candidate*

All data visible in the web client

Ireland

Flowmailer B.V.

Email notifications

User, Candidate*

Email communication and data related to the sender / recipient of the communication (e.g. email and name)

Netherlands

Optidash GmbH.

Image processing

User, Candidate*

Images

Germany

Datadog, Inc.

Log management

User, Candidate*

Logs of all events occurring in the Service

Germany

Clickhouse, Inc.

Storage

User, Candidate*

Event log of CareerSite visits and job ad-related events

Germany

For optional services and functionalities:

Name

Service provided. Related features in []

Data subjects

Data processed

Data Center Location

Cronofy B.V

Calendar integration for scheduling interviews and meetings. [Smart scheduling]

User, Candidate*

Contact details, calendar information. For integration via Office365 and Exchange, mailbox information**

Germany

Twilio, Inc.

Communicating via SMS and host meetings via Teamtailor-provided video meetings.
[SMS & Teamtailor video meetings]

User, Candidate*

Contact details, SMS content, video content

USA

Ziggeo, Inc.

Allowing candidates to upload a video recording with their application.
[Video questions]

Candidate*

Video content uploaded by the candidate

Ireland

Google LLC

Push notifications for Android version of the mobile app (Google Firebase Cloud Messaging).
[Teamtailor mobile app]

User

Device ID

Any country in which Google or its sub processors maintain facilities.

HrFlow.ai SAS

Parsing from CV files when uploading CVs manually. [Add a candidate]

Candidate*

Information in CVs

France

Section.io, Inc.

CDN to provide fast response times for the Career Site and the possibility to use custom domain. [Custom domain]

Candidate*

Data entered on the career site by Candidates.

No storage, but
temporarily Worldwide access***

ADD-ON (Opt-in) Service:

Rev.com, Inc.

Transcription of video meetings [Recordable video meeting]

User, Candidate*

Recordings of video meetings

Germany

ADD-ON (Opt-in) Service:

OpenAI Ireland Ltd

AI-based functions in Teamtailor’s Co-Pilot service. [Co-pilot]

User, Candidate*

Varies per feature

Worldwide

* Note that the term “Candidate” may, depending on the customer’s use of the Service, also include potential candidates, such as referred candidates, sourced candidates and visitors to the customer’s Career Site.

** For Office365 and Exchange, Cronofy Ltd requires full mailbox access due to the permission model. Cronofy will only have access to the data, not use it. Mailbox access could be avoided by activating Enterprise calendar instead. Read more about it here: https://support.teamtailor.com/en/articles/5355272-enterprise-calendar

***Section.io inc has no storage of personal data. However, during encryption/decryption of requests they will temporarily have technical access to the data sent from the Candidate to Teamtailor.

Did this answer your question?