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List of sub-processors for customers using our EU Region
List of sub-processors for customers using our EU Region

The list of sub-processors engaged by the Teamtailor group was updated October 29, 2024

Evelina Lundmarck avatar
Written by Evelina Lundmarck
Updated this week

Below is a list of the sub-processors engaged by the Teamtailor group for processing personal data on behalf of Teamtailor’ customers using our EU Region.

An equivalent list is available on request for customers using our US Region.

The list is subject to change at any time at the sole discretion of Teamtailor, subject to applicable laws and the notification requirements under our contracts with our customers.

We have entered into adequate contractual agreements with all of our subprocessors, corresponding to the Data Processing Agreement between Teamtailor and our customers.

Where the use of a subprocessor involves a transfer of personal data outside the EU/EEA, we have ensured that a transfer mechanism recognized under the GDPR (such as the EU-US Data Privacy Framework or the Standard Contractual Clauses from June 2021) applies for the transfer.

We have also created a transfer impact assessment, available on request, that can serve as a basis for a customer’s own transfer impact assessment.

If you want to access our transfer impact assessment, or want more detailed information about our sub-processors (e.g. full address, (sub)-sub processors used or technical and organizational measures that have been implemented) please contact support@teamtailor.com or your Customer Success Manager.

For services and functionalities that are an integral part of the Services:

Name

Service provided

Data subjects

Data processed

Data Center Location

Amazon Web Services EMEA SARL.

Storage, Cloud Computing, Email distribution

User, Candidate*

All data processed within the Service

Ireland

Heroku (SFDC Ireland Ltd).

Storage, Cloud Computing

User, Candidate*

All data processed within the Service

Ireland

Crunchy Data Solutions, Inc.

Storage

User, Candidate*

All data processed within the Service

Ireland

Pusher Ltd.

Communication between the Service backend and web client.

User, Candidate*

All data visible in the web client

Ireland

Optidash GmbH.

Image processing

User, Candidate*

Images

Germany

Datadog, Inc.

Log management

User, Candidate*

Logs of all events occurring in the Service

Germany

Clickhouse, Inc.

Storage

User, Candidate*

Event log of CareerSite visits and job ad-related events

Germany

For optional services and functionalities:

Name

Service provided. Related features in []

Data subjects

Data processed

Data Center Location

Cronofy B.V

Calendar integration for scheduling interviews and meetings. [Smart scheduling]

User, Candidate*

Contact details, calendar information.**

Germany

Twilio, Inc.

Communicating via SMS.
[SMS]

User, Candidate*

Contact details, SMS content

USA

Ziggeo, Inc.

Allowing candidates to upload a video recording with their application.
[Video questions]

Candidate*

Video content uploaded by the candidate

Ireland

Google LLC

Push notifications for Android version of the mobile app (Google Firebase Cloud Messaging).
[Teamtailor mobile app]

User

Device ID

Any country in which Google or its sub processors maintain facilities.

HrFlow.ai SAS

Parsing from CV files when uploading CVs manually. [Add a candidate]

Candidate*

Information in CVs

France

Section.io, Inc.

CDN to provide fast response times for the Career Site and the possibility to use custom domain. [Custom domain]

Candidate*

Data entered on the career site by Candidates.

Very limited data storage in Australia,
temporarily Worldwide access***

Amazon Web Services EMEA SARL.

Host Teamtailor-provided video meetings [Teamtailor video meetings]

ADD-ON (Opt-in) Service:

Record Teamtailor-provided video meetings
[Recordable video meetings]

User, Candidate*

Contact details,

Video content

Ireland

Hyperdoc Inc.

ADD-ON (Opt-in) Service:

Record video meetings hosted by other providers than Teamtailor

User, Candidate*

Contact details,

Video content

Germany

Rev.com, Inc.

ADD-ON (Opt-in) Service:

Transcription of video meetings [Recordable video meeting]

User, Candidate*

Recordings of video meetings

Germany

OpenAI Ireland Ltd

ADD-ON (Opt-in) Service:

AI-based functions in Teamtailor’s Co-Pilot service. [Co-pilot]

User, Candidate*

Varies per feature

Worldwide

* Note that the term “Candidate” may, depending on the customer’s use of the Service, also include potential candidates, such as referred candidates, sourced candidates and visitors to the customer’s Career Site.

** For Office365 and Exchange (On-prem), Cronofy Ltd requires full mailbox access due to the permission model. Cronofy will only have access to the data, not use it. Mailbox access can be avoided by activating Enterprise calendar instead. Read more about it here: https://support.teamtailor.com/en/articles/5355272-enterprise-calendar

*** Section.io does not store access logs for Teamtailor assets. However, Section.io stores HTTP errors (codes, messages, ip-addresses, url etc) for less than 14 days in data centres in Australia. During encryption/decryption of requests, Section.io will temporarily have technical access to the data sent from the Candidate to Teamtailor. This access occurs worldwide, as per design of a CDN.

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