Send messages directly through Teamtailor, keeping all conversations with your candidates gathered in one place. Messages are delivered to candidates via email, and their replies are automatically synced back to your account.

Send an email from the candidate card or the Message inbox. Start by adding a subject line, then compose your message and choose from the available options.

Once you are happy with your message, you can schedule or send it right away by clicking Send email.

Scheduling messages allows you to plan in advance, ensuring your message is sent at the right time. Click the arrow next to the Send email button to schedule your message. Choose from preset options like Next week, Tomorrow, In 3 hours, or select Custom to pick an exact date and time.

Scheduled messages appear in blue instead of pink, making them easy to distinguish from sent emails.

If you need to cancel a scheduled message, it can be removed as long as it hasn’t been sent yet. For messages written on the candidate card, go to the Messages tab, click the three dots next to the scheduled message, and select Delete.

For messages scheduled via a trigger, navigate to the Activity tab. Upcoming triggers are listed at the top of the activity log. Hover over the scheduled trigger, and the Cancel trigger option will appear. Selecting this removes the scheduled message, ensuring it will not be sent.

Send messages to multiple candidates by enabling Bulk select in the Candidates tab or within a specific job. Then select candidates by ticking the checkboxes next to their names.

In the action bar at the bottom of the page, click Message to start drafting your message and choose the options you want to include.

Set up automated messages by adding a trigger to a stage in your recruitment process. Click the three dots in the upper-right corner of the stage, select Triggers, and choose Send message.

When composing the message, you can use the same option you would for sending out direct messages, including message templates.

You can also use placeholders to create a more personalized message and set a delay under Additional options. Choose how many minutes, hours, or days should pass after a candidate enters the stage before the message is sent.
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These scheduled messages appear in the candidate’s Activity tab until they are sent, after which they will be added to the Messages tab as well as part of the conversation history.

Sent and received messages can be viewed directly on the candidate card or the Message inbox.

Each candidate card has a Messages tab available where the communications sent and received from them will be displayed.

In the Message Inbox, you see an overview of all ongoing conversations with your candidates, making it a great tool to make sure to stay updated on the relevant current communication!

Click the paper plane icon located at the very top of the page to display your ongoing conversations with candidates.

Your inbox is organized into two main views:

My messages
View all the conversations you’ve actively participated in, including conversations where you have written to the candidate or that have been assigned to you.

Team messages
View ongoing conversations with candidates that you have been invited to view. Conversations appear here if they belong to a team you are part of or if you’ve been specifically added to them.

When you’ve opened your Inbox and are viewing one of the mentioned views, you can choose exactly what type of conversation you want to view.

* An archived conversation is any conversation that you have manually archived. However, if a candidate were to answer an archived thread, it would pop back into action.

When viewing a conversation through the Message inbox, you have different options available besides communicating with the candidate next to their name.

When viewing a conversation, every user listed next to the subject line will have access to it. These are the users who have either been in contact with the candidate or have been manually added to the conversation.