It’s important to hire the right type of candidate and maintain an efficient recruitment process. A key to this is to ask the right type of questions at the right time, and in this article, you’ll be able to see an overview of how to manage questions in your account, and which question types are available.
Create a new question
First things first, there are two ways to create a question:
As an Admin user, head over to Settings → Recruitment → Questions. Here you find the option to create questions that will be available for all users.
When creating a new job, you also have the option to create a new question if it’s missing from the list of available questions.
Note that new questions added will be available in the list of questions in the account after being used.
Question types
When you create a new question, you start by deciding between 8 different question types. These are listed, with a short description in the table below.
Question type | Description |
Choice Ex. Which languages do you speak? | Creates a list with options for the candidate to choose from. Check Allow multiple answers to make the question multi-choice.
|
Date Ex. From what date are you available? | Creates a date picker that allows candidates to select a date. |
File | Allows candidates to upload a file, which will be added under the section called Documents in the candidate's profile. |
Number | Answer form will only accept numbers |
Range* | Answer will be between a set range. You decide the start and end value and the range. |
Text | Asks candidate to type in answer. Check Multi-line to permit a longer answer (meaning the candidate can add row breaks).
|
Video | Asks candidate to answer by recording/uploading a video. More on this here. |
Yes/No* | Simply ask the candidate to answer a yes/no question. |
* These question types are always mandatory.
Question settings
After you have added the actual question you ask the candidate, you have the chance to add some more information.
Description
You have the option of adding a short description to any question. This might be useful if the question needs some clarification or if you want to give more insight.
The description is displayed right under the question, like so:
Descriptions can also be used as helpful hints/guidelines for your recruiters in Interview kits.
Make question private
If you’re dealing with more sensitive information, you have the option to make a question private. This means that the answer to the question will only be available/visible to the following users:
Admins (Company Admin and Recruitment Admin users)
Recruiters (the user set as the main recruiter in jobs where a candidate has answered a private question)
💡 Private questions are private when the candidate answers the question in an application form or via a questionnaire, and when a user leaves feedback in an interview kit.
Use conditional logic
In addition, you can use conditional logic for questions created in Settings → Recruitment → Questions in the application form and message tab within the candidate card. This feature lets you hide or display follow-up questions based on the candidate's responses to Yes/No or Choice questions. For detailed instructions, click here.
