Why re-write emails you send often time and time again when you can simply use prewritten templates? Message templates help you save time while also making it easier for your users to follow internal communication guidelines.
Create a Message template
To create a message template, head to Settings → Templates → Message templates. This is where you can see and edit your Message templates, as well as create new ones. Please note that only Recruitment Admins and Company Admins can access these settings.
To create a new Message template, click on the pink + button in the top right-hand corner and start composing your template. By clicking an already existing template you will be able to edit it.
Default templates
You have three default templates on your account: Default reply, Reject, and Connect.
Default reply - This message will be the default "Thank you for your application" email sent to candidates after they've submitted their application. You will be able to edit this message for a specific job in the Responses section when creating or editing it.
Reject - This will be the default message sent to the candidates when rejecting them with an email. When using Reject you will also be able to edit this message if you like.
Connect - This message is sent out as an email to candidates that Connect with your company.
Use a Message template
When messaging candidates you'll find the option to use a message template at the bottom:
