If your company is using one of Teamtailor's other regions, you can find the applicable list of subprocessors here:
For further information about different regions for data processing, please view this article.
Below is a list of the sub-processors engaged by the Teamtailor group for processing personal data on behalf of Teamtailor’s customers using our APAC Region.
An equivalent list is available for customers using our EU or US Region.
The list is subject to change at any time at the sole discretion of Teamtailor, subject to applicable laws and the notification requirements under our contracts with our customers.
We have entered into adequate contractual agreements with all of our subprocessors, corresponding to the Data Processing Agreement between Teamtailor and our customers.
If you want more detailed information about our sub-processors (e.g. full address, (sub)-sub processors used or technical and organizational measures that have been implemented) please refer to our Trust Center. You may also contact support@teamtailor.com or your Customer Success Manager.
For services and functionalities that are an integral part of the Services:
Name | Service provided | Data subjects | Data processed | Data Center Location |
Amazon Web Services EMEA SARL. | Storage, Cloud Computing, Email distribution | User, Candidate* | All data processed within the Service | Australia. |
Crunchy Data Solutions, Inc. | Storage | User, Candidate* | All data processed within the Service | Australia. |
Pusher Ltd. | Communication between the Service backend and web client. | User, Candidate* | All data visible in the web client | Australia. |
Optidash GmbH. | Image processing | User, Candidate* | Images | Germany. |
Datadog, Inc. | Log management | User, Candidate* | Logs of all events occurring in the Service | Germany. |
Clickhouse, Inc. | Storage | User, Candidate* | Event log of CareerSite visits and job ad-related events | Australia. |
For optional services and functionalities:
You may choose to use these functionalities or not. The Service works without them, and if you do not actively use the functionality your data will not be processed by the subprocessor. You are responsible for monitoring the use of these functionalities, some of which require an activation by a Company Admin or a Teamtailor contact person. Certain add-ons come with an additional fee. Read more here.
Name | Service provided. Related features in [] | Data subjects | Data processed | Data Center Location |
Cronofy B.V. | Calendar integration for scheduling interviews and meetings. [Smart scheduling] | User, Candidate* | Contact details, calendar information** | Australia. |
Twilio, Inc. | Communicating via SMS. | User, Candidate* | Contact details, SMS content | USA. |
Google LLC | Push notifications for Android version of the mobile app (Google Firebase Cloud Messaging). | User | Device ID; content of the notification (encrypted) | In any country in which Google or its sub processors maintain facilities. |
Riminder SAS | Parsing from CV files when uploading CVs manually [Add a candidate] | Candidate* | Information in CVs | France. |
Section.io, Inc. | Using a custom domain, and CDN for the Career Site on a custom domain. [Custom domain] | Candidate* | HTTP access logs Temporary, technical access to data added via the Career Site by the Candidate. | HTTP access logs: USA and Australia |
Heroku (SFDC Ireland Ltd). | Executing imports of data into the Teamtailor service. [Imports] | Controlled by the customer - normally Candidate data* | The data imported into the Teamtailor service | Ireland. |
Heroku (SFDC Ireland Ltd). | Executing imports of data into the Teamtailor service. [Imports] | Controlled by the customer - normally Candidate data* | The data imported into the Teamtailor service | Ireland |
Amazon Web Services EMEA SARL.
| Host Teamtailor-provided video meetings [Teamtailor video meetings]
Record Teamtailor-provided video meetings
Allowing users to upload a video recording to job applications [Recruiter Video Questions]
Allowing candidates to upload a video recording with their application
Allowing users to record videos for dashboard widgets and upload video and images for employer branding purposes [Customize your dashboard] [Team stories] | User, Candidate* | Contact details, Video clandontent | Australia. |
Hyperdoc Inc. | Record video meetings hosted by other providers than Teamtailor | User, Candidate* | Contact details, Video content | Germany. |
Assembly AI Inc. | Transcription of meetings as part of our (ADD-ON and Opt-in) Co-pilot Meeting Insights feature. [Meeting Insights] | User, Candidate* | Recordings of meetings | Ireland |
OpenAI Ireland Ltd | ADD-ON (and Opt-in) Service: AI-based functions in Teamtailor’s Co-Pilot service. [Co-pilot]
| User, Candidate* | Varies per feature | Australia (Storage location)
AI processing (inference) may occur in the United States on a transient basis. Supporting services such as authentication and logging may be processed globally. Data is stored at rest in Australia. |
* Note that the term “Candidate” may, depending on the customer’s use of the Service, also include potential candidates, such as referred candidates, sourced candidates and visitors to the customer’s Career Site.
** For Office365 and Exchange (On-prem), Cronofy Ltd requires full mailbox access due to the permission model. Cronofy will only access the data, not use it. Mailbox access can be avoided by activating Enterprise calendar instead. Read more about it here: https://support.teamtailor.com/en/articles/5355272-enterprise-calendar